Samsung Maintenance Mode Ensures Data Safety During Phone Repair

Samsung Maintenance Mode

Samsung recently released its Android 13-based One UI 5.0 update for the Galaxy S22 series. It brings a host of new features and improvements to the devices. One of the most notable new features is the company’s Maintenance Mode. It is a privacy feature that allows you to block access to your data when you hand over the phone to a technician for repair or service. To make users familiar with Maintenace Mode, Samsung has published a press release explaining it.

According to Samsung, Maintenance Mode will create a separate user account on your phone. Repair technicians can access your phone’s core functions but access to your personal information, including photos, documents, and messages, is blocked. This allows technicians to work on your phone and repair it efficiently while ensuring the safety of your data.

Repair technicians can’t even see or use apps that you installed. But should they need it, they can download new apps from the Galaxy Store. However, those are deleted automatically as soon as you exit Maintenance Mode. Exiting will also remove all other data or accounts generated during the repair. You will get the same phone you handed over with no changes to your apps and data. It’s still a safe practice to back up your data before sending your phone for repair, though.


Maintenance Mode is accessible from the “Battery and device care” menu in the Settings app. To enable the feature, you have to turn it on from Settings and reboot your phone. It will restart with a separate user account that blocks access to your data.

Maintenance Mode will reach more Samsung devices in the coming months

Samsung first announced Maintenace Mode in July this year, days before it began testing One UI 5.0 beta. But the feature was widely rolled out to users with the second beta build in late August. Galaxy S22 users got it with the stable update earlier this week. The feature will soon make it into other Galaxy devices as well. The Korean firm is beta testing the new One UI version for several other Galaxy smartphones, including the Galaxy Z Fold 4, Galaxy Z Flip 4, Galaxy Z Fold 3, Galaxy Z Flip 3, Galaxy S21 series, Galaxy Note 20 series, and Galaxy S20 series.

All of these phones will receive the Android 13 update next month, the company revealed recently. They will be subsequently joined by other eligible models, such as the Galaxy Tab S8 series, Galaxy Tab S7 series, Galaxy A53 5G, and Galaxy A52. We will let you know when the rollout begins for these Samsung smartphones and tablets.