Despite Google’s attempts to minimize the number of bugs on new Pixels, it seems like the story continues with the Pixel 6 series. Some users are reporting network connectivity issues on the two new Pixels, though it appears to be intermittent and not prolonged.
So far, users from the U.S., Canada, and a few other markets are reporting this signal loss issue. So the problem could be widespread. Users voiced their grievances on Reddit with reports of the Pixel 6 and 6 Pro abruptly losing service. The network comes back up again in some of these cases, but there’s no fixed pattern here.
Some users claim that restarting their Pixel 6 appears to solve the problem temporarily. Complaints are piling up on Google’s support forums with over 100 plus responses to the thread so far. To make matters worse, this bug has only surfaced recently for Pixel 6 owners.
Some owners say disabling Adaptive Connectivity in the Settings can fix this problem
It’s clear that the company is already aware of this issue with some users reportedly receiving a replacement device through Google support. The company also recommends a network reset for some customers, but this doesn’t appear to do much. Some users could get the issue fixed by obtaining a replacement SIM card. Another workaround is to disable “Adaptive Connectivity” from the Settings page.
Android Police suggests the problem could be driven by the Exynos 5123b modem inside the Pixel 6 and 6 Pro. Recent cellular connectivity tests have shown that the Qualcomm X60 modem on the Samsung Galaxy S21 has the upper hand over the Exynos 5123b.
Google is yet to make a public comment on this issue, though we expect that to change soon. Customers hope that it’s sooner rather than later, given that network connectivity is one of the primary functions of any smartphone.
Pixel 6 owners have previously found trouble with the Always-On Display and the fingerprint scanner. Some customers have also witnessed screen flickering issues with the new duo of Pixel phones. At this point, keeping track of all the Pixel 6 bugs is proving to be a real challenge.
If you own a Pixel 6 or the Pixel 6 Pro and are facing trouble with the network signal, we recommend getting in touch with Google or your mobile carrier.