We have some bad news for those of you who use the OnePlus 7 or 7T series smartphone. The Always-On Display feature may not be making its way to the OnePlus 7 and 7T series devices.
This information has been revealed by OnePlus’ customer service. That may be a bit confusing for some of you, as the feature is available in OxygenOS Beta build for all four devices. Well, yes, it is, but it may not be making its way to the stable channel at all.
Always-On Display feature not coming to the OnePlus 7 & 7T at all, customer service says
If you take a look at the image provided below, you’ll be able to see the response from the customer service regarding the feature. It is stated that there is a hardware limitation in place for the OnePlus 7 and 7T series devices.
The person from the customer service says that OnePlus “can’t adopt the AOD feature scheme of the OnePlus 8T series and other models”. It is stated that OnePlus’ R&D team tried adapting the feature, but without luck.
It is also said that “after careful evaluation”, OnePlus decided that the AOD feature does not meet the standards of the stable version. So, considering that, and considering the fact that the solution hasn’t been found, the feature won’t be coming to the stable build.
You can access the feature via a beta build, though
The customer service actually suggests that installing OxygenOS Open Beta version 4 will allow for access to the feature. So, if you’d like to use this feature on your OnePlus 7 or 7T series smartphone, you’ll need to install the beta build.
AOD feature has been one of the most requested features for the OnePlus 7 and 7T. The fact it’s not coming to the beta channel will disappoint quite a few people.
Now, this information is pretty solid as it has been shared by a member of OnePlus’ customer support. There is still a slight chance that OnePlus will find a way to implement it, of course, there always is, no matter how slim.