OnePlus has confirmed, to The Verge, that a fix for “ghost touch” issues is coming. This basically also confirms that this is a software issue, as we thought, so there’s nothing to worry about. OnePlus said that a fix will be pushed out the OnePlus 7 Pro units “in the coming weeks”.
It is worth noting that this issue is not appearing on all OnePlus 7 Pro units, not at all. Limited reports have been spotted, and it happens most when you run the CPU-Z app, for some reason. Some reports claimed that they’ve experienced ghost touch issues elsewhere in the system, but not many of them.
If you are experiencing such issues, stay away from the CPU-Z application, for now, and also disable the phone’s NFC radio. Simply go to settings, and disable NFC, for some reason, that step seems to be helping users who are having issues.
OnePlus also addressed “limited reports” regarding other touchscreen issues. Some users seem to be experiencing a lack of touch response at the display’s corners. OnePlus said that such issues will also be fixed via an update, probably the same one that will take care of Ghost Touch issues, though the company did not elaborate on that.
For those of you who have not heard of the OnePlus 7 Pro’s ghost touch issues until now, are probably wondering what that is. Well, the phone basically starts tapping the display on its own, as if a ghost is touching parts of the display, hence the name.
OnePlus had recently released an update that improved the OnePlus 7 Pro’s cameras, the output those cameras are able to provide, especially in low light, seems to be better now. This was quite an important update for the company, as users have been complaining of the phone’s cameras ever since the phone got announced.
That update actually came with some additional fixes and optimizations, and such fixes will be included in the next update as well, the one containing a fix for ghost touch issues. That also seems to be the most notable OnePlus 7 Pro problem thus far, as it seems like the company did a good job on the software side once again.
The OnePlus 7 Pro got announced last month, along with its sibling, the OnePlus 7. The device went on sale a couple of weeks ahead of the OnePlus 7, as the regular OnePlus 7 model became available starting today, though not in the US.
The OnePlus 7 Pro is both larger and more powerful than the OnePlus 7, while it also looks different, as it does not include a display notch, and it sports a curved display. The OnePlus 7 Pro actually comes with a QHD+ Fluid AMOLED display, which has a 90Hz display refresh rate.
Both devices are fueled by the same processor, the Snapdragon 855, and both include UFS 3.0 flash storage, and are the only two devices with such storage other than the Galaxy S10 5G. OxygenOS 9.5 comes pre-installed on both phones, and the OnePlus 7 Pro includes a 4,000mAh battery which supports 30W Warp Charge fast charging, with the included charger.