T-Mobile Details Preparations For 'Bomb Cyclone' Storm

As a historically powerful cyclone of winter weather rips through the eastern United States, major carrier T-Mobile felt it appropriate to make a post explaining what kind of bolstering and recovery preparations its customers will have helping to keep them connected as the storm continues to bear down. T-Mobile's network preparations include a number of redundancy and weatherproofing efforts, but once passive protections fail, the Un-Carrier has crews and equipment ready to help keep customers connected, or get them back onto the network. The post also has a few tips for customers who want to stay up to date or interact with T-Mobile regarding the storm and associated service outages.

On top of physical enhancements to base stations and other network equipment, T-Mobile prepares for disasters like this one by setting up a dedicated command center, along with teams of engineers whose sole job is to watch the network for outages and respond as quickly as possible. There are also a large number of Geo-Redundant Network Operation Centers that help out the engineers on the ground and coordinate network traffic for maximum efficiency during network-stressing events. If disaster does strike an area, T-Mobile can deploy people and equipment as soon as it's safe to get the network going again. Portable generators, fuel trucks, and portable cell sites are just a few of the tools that T-Mobile has at its disposal to get customers connected again when its network equipment on the ground fails.

T-Mobile also offers some tips for customers in affected areas. For starters, you can keep up with recovery efforts by calling 611 from a T-Mobile phone, checking the My T-Mobile website, or following CTO Neville Ray on Twitter. As far as weather news, T-Mobile recommends Weather.gov. Customers should use text messages instead of calling or using data-based communication services when possible in order to conserve network resources. If calls do have to be made, they should be kept short. Keep in mind that T-Mobile is closely monitoring its network, and will be aware of any outages before anybody gets a chance to report them. On that note, if conditions in the area are hazardous, T-Mobile is not going to risk the safety of its employees and equipment. As a final aside, if you happen to have power and working Wi-Fi, using T-Mobile's Wi-Fi calling can work even if you have no mobile signal.

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Daniel Fuller

Senior Staff Writer
Daniel has been writing for Android Headlines since 2015, and is one of the site's Senior Staff Writers. He's been living the Android life since 2010, and has been interested in technology of all sorts since childhood. His personal, educational and professional backgrounds in computer science, gaming, literature, and music leave him uniquely equipped to handle a wide range of news topics for the site. These include the likes of machine learning, voice assistants, AI technology development, and hot gaming news in the Android world. Contact him at [email protected]
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