Report: Rogers Can't Activate Galaxy S8 Units Until Launch

Canadian wireless carrier Rogers and its sub-brand Fido are currently unable to activate most Galaxy S8 and Galaxy S8 Plus units on their networks, MobileSyrup reports, citing several users in the country who were told their pre-ordered smartphones won't be arriving early due to that issue. Customers of both Fido and Rogers who placed advanced orders on the Galaxy S8 or the Galaxy S8 Plus were previously told their handsets will be arriving before the official launch date on April 21, but that plan has now apparently been scrapped as both mobile service providers started notifying users that their new phones won't arrive until Friday and possibly won't be activated until a day after. Another source claims the problem will be resolved before April 21 as a representative of Rogers told them the ordeal affects the entire country but should be taken care of as quickly as possible.

As for the cause of the issues, one source speculates that Rogers has yet to upload all IMEI codes of the Galaxy S8 and the Galaxy S8 Plus to its database, while another source apparently received similar information from Fido who said that most IMEI numbers of Samsung's new pair of Android flagships still aren't working on the company's network. Rogers previously said it will start delivering pre-orders of the Galaxy S8 and the Galaxy S8 Plus to its customers on Monday, April 17, but that plan has now been postponed due to the ordeal outlined above. Latest developments indicate the units weren't added to Rogers' sales system, but it's currently unclear how long could that issue take to be resolved, though the wireless carrier promised to provide an update on the situation as soon as one is available.

Regarding the devices themselves, the Galaxy S8 and the Galaxy S8 Plus will officially launch in Canada and many other markets on Friday, following months of anticipation. Samsung's new flagship duo is predicted to become a massive commercial success and possibly even outsell the Galaxy S7 and the Galaxy S7 Edge, thus helping Samsung bounce back from last year's Galaxy Note 7 debacle that cost the company billions of dollars.

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Dominik Bosnjak

Head Editor
Dominik started at AndroidHeadlines in 2016 and is the Head Editor of the site today. He’s approaching his first full decade in the media industry, with his background being primarily in technology, gaming, and entertainment. These days, his focus is more on the political side of the tech game, as well as data privacy issues, with him looking at both of those through the prism of Android. Contact him at [email protected]