Users who switched to Simple at Google's recommendation in 2016 - when the search giant brought its Google Wallet Card program to an end - will be happy to learn that the online banking firm has finally added support for Android Pay. Support for Google's tap-to-pay application and its associated money sharing services was something that many of the more tech-driven users sorely missed after they switched. At the time, Simple had promised that integration with Android Pay would come but had not listed a time frame. Finally, their wait is over.
The process for getting it to work with an Android Pay account may require some explanation and can take some time. First, users who still have their account backed through Bancorp will not be able to use Android Pay. For undisclosed reasons, adding a Simple card and account to Android Pay will only work for users who have updated their account to be backed by Simple's other partner institution, BBVA Compass. For those users, adding the card should be as simplistic as adding any other card to Android Pay - by simply adding the card number in the Android Pay application itself. Once that is added, Simple says a cross-check will be run to verify that the card info that has been input matches the info in the Simple application on the device. If it does match up, then the card will be ready to use with Google's service instantly. However, there are extra verification steps if the information doesn't match and users will be asked to authenticate their identity if that is the case. Authentication is as simple as answering a few questions, which typically includes verification of some personally identifying numbers and information. Unfortunately, it can take several business days to completely process once the information is handed over.
With Simple's integration with Android Pay cleared out of the way, the company will likely shift focus to other service integrations the company has previously promised, but for which no new information has been released - such as Samsung Pay. In the meantime, Simple has helpfully put up a FAQ page to walk users through the process of adding their account to Android Pay and for basic troubleshooting.