ZTE Admits It Made A Mistake With Hawkeye, Asks For Help

ZTE admitted it made a mistake with the Hawkeye, a phone born out of its Project CSX contest intended to fund an Android device designed by the online community. In a statement published on Friday, Jeff Yee, ZTE's Vice President of Technology Planning and Partnerships explained how the firm didn't realize that shipping a sticky device with eye-tracking software and mid-range hardware is a mistake before the product went live on Kickstarter earlier this month. Nonetheless, the Chinese consumer electronics manufacturer is now ready to rectify what Yee labeled as "our mistake" in his statement on Friday.

ZTE's official explained how the company is now aware of the fact that the Hawkeye didn't meet all expectations and is adamant to make amends, but the Shenzhen-based tech giant will need more feedback from the community in order to do so. The company is now trying to figure out how to improve the Hawkeye while sticking to its $199 price tag. Due to the way Kickstarter works, ZTE is unable to change the price of the device and can only make changes to the product within the budget it has available. With that in mind, the company recently published an online poll allowing its customers to vote on changing a single thing about the Hawkeye. The currently most popular response is asking ZTE to swap the Qualcomm Snapdragon 625 with the Snapdragon 835 system-on-chip, as almost half of all responders asked for this change. Ten-percent of responders said they want ZTE to replace the 3,000mAh battery of the Hawkeye with a 3,500mAh one, while 14-percent of users asked for a stock Android experience with eye-tracking technology on top. The remaining 28-percent are asking for various other changes like more RAM and a different screen size.

ZTE's online poll is still live and can be accessed by following the source link below. However, that's unlikely to be the case for long seeing how the Hawkeye Kickstarter campaign is only running for 26 more days and is not even close to reaching its $500,000 funding goal seeing how it currently sits at less than $35,000 in pledges. If the campaign fails, it's possible ZTE will relaunch it by offering a flagship product with a higher price tag.

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Dominik Bosnjak

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Dominik started at AndroidHeadlines in 2016 and is the Head Editor of the site today. He’s approaching his first full decade in the media industry, with his background being primarily in technology, gaming, and entertainment. These days, his focus is more on the political side of the tech game, as well as data privacy issues, with him looking at both of those through the prism of Android. Contact him at [email protected]
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