Samsung will still produce a Galaxy Note 8 despite the issues with the Galaxy Note 7, the company's mobile chief D.J. Koh said on Sunday. Samsung's executive said there's a number of reasons why the firm is not giving up on the Galaxy Note series, confirming some previous findings and rumors about the Galaxy Note 8. Besides the money the Galaxy Note lineup brings to Samsung's mobile sales, Koh said how there are too many loyal Galaxy Note users to dismiss. He also referred to the Galaxy Note series as a great response to the iPhone as Apple still doesn't have an answer to a stylus-equipped phablet. The combination of a large display and an S-Pen has garnered a large following and no other device can come close to the features that the Galaxy Note series can offer, Koh believes.
Samsung took notice of many users who were unwilling to return the Galaxy Note 7 during its recall. The phone maker and wireless carriers had to take additional measures to get thousands of users to return their devices. Samsung does not want to lose customers exhibiting that kind of loyalty which is why the company decided to make the Galaxy Note 8, Koh explained. As Samsung continues to battle Apple for smartphone supremacy, the Galaxy Note series had always been one of the primary weapons in its arsenal. Often chided for being a follower of Apple’s innovations, Samsung successfully brought consumers the first large smartphone and the first large device with a writing instrument tucked inside its body. The S-Pen is the signature feature of the Galaxy Note lineup and Koh does not want to lose that market, especially since many customers seem to be demanding the Galaxy Note 8.
Samsung does not seem worried that users will shy away from the Galaxy Note 8 even after all of the bad press the Galaxy Note 7 received for bursting into flames. While it was determined that defective batteries were causing the issue, even in the replacement devices, Samsung continued to sell its other flagship devices like the Galaxy S7 and the Galaxy S7 Edge with no problems. The company believes that users are smart enough to know that Samsung can build a safe smartphone and given its newfound scrutiny, the Galaxy Note 8 might be one of the most reliable Android devices Samsung ever made.