Samsung CEO Asks Employees To Improve Quality Assurance

Samsung Note 7 AH NS logo

Samsung Electronics has been the world’s largest Android smartphone manufacturer for the past several years, and up until 2016 the company’s strategy to release two flagships every year seems to have paid off. However, in the second half of 2016, the Samsung Galaxy Note 7 proved to be a big issue for the company, leading to mass recalls and leaving a black mark on Samsung’s record. Needless to say, Samsung Electronics wants to avoid repeating the same mistakes twice, and reportedly, following the New Year’s Eve the company’s CEO opened the topic of quality assurance to its employees.

According to a report from Reuters, earlier today Samsung Electronics CEO Kwon Oh-Hyun said that his company should make no compromises in regards to the quality of its products. Furthermore, the CEO has apparently asked Samsung Electronics employees to improve upon manufacturing processes and safety inspections. The company’s next flagship phone – the Samsung Galaxy S8 – is expected to be unveiled in the coming months, and reports suggest that the flagship will be packed with new technologies and will carry a fresh bezel-less design. Whatever the case may be, it’s safe to assume that Samsung is taking extra precautions in order to avoid the launch of another faulty model after the Samsung Galaxy Note 7. The issues following the release of the aforementioned model have not only left a mark on the company’s record but have also cost the company around $5 billion in losses.

The exact cause of the problem revolving the Samsung Galaxy Note 7 remains unknown, but all the faulty units have experienced the same issues leading to a combusting battery. Probe results should be revealed by the end of January 2017, and with the launch of the Samsung Galaxy S8 around the corner, there’s no wonder why the company’s CEO is asking for better quality assurance. In any case, the CEO also held a speech on New Year when he warned Samsung employees of foreign exchange rates and trade protectionism, which could lead to growing economic and political uncertainties moving forward in 2017. Either way, all eyes are now fixed on the upcoming Samsung Galaxy S8 which should mitigate some of the damage caused by the Galaxy Note 7.