A big part of the reason that some buyers spring for an iPhone over an Android device is a no-fuss, “just works” approach to setup and use. While this is true to an extent, modern Android devices have made great strides in keeping things very user-friendly and easy to manage. Even so, some iPhone and iPad owners may be a bit surprised to hear that a recent research study from Blancco Technology Group found that Android devices seem to be on the whole more reliable than iOS devices, with app crashes and device failures happening less often. Like any study, the survey group may not be conclusive of all devices, and should thus be taken with a grain of salt. The overall figures put iOS devices at a 62% worldwide failure rate, while Android devices collectively clocked in at 47%.
Within the scope of the study, Blancco checked out which devices seem to fail the most often on each side of the fence, and which apps cause crashes across all devices with the highest frequency. On the Android side of things, it was found that LeEco’s Le 2 was the undisputed king of device-related failures, with 13% of such devices in the survey group reporting some sort of hardware or software failure. Samsung’s Galaxy S7 Edge actually managed to get on the list of the most commonly failing devices, though only 5% of surveyed devices reported failures. On the iOS side of the fence, the iPhone 6 matches the LeEco device, the iPhone 6S reports a 9% failure rate, and the iPhone 5S ties with it.
As for apps causing failures, it’s a bit different depending on the ecosystem, but these apps were cited as a cause of failure or crashing across multiple devices in their given ecosystem. For iOS users, 14% of Instagram users reported headaches, topping the iOS app failure chart. Snapchat trailed it at 12%, followed by Facebook, with 9%. Android users seemed to have more trouble with apps that were more deeply integrated into the system, with 32% of respondents reporting issues with IMS service, while the humble Address Book app got 12%, Google Play Services came in at 10%. Both platforms had issues with Pokemon GO, though it was less crashing and more battery drain and bugs on the Android side.