Google’s Pixel smartphones are the company’s hottest Android-powered devices on the market right now, especially since they are the only premium phones offered by Google in 2016 after retiring the Nexus series. Both the Pixel and Pixel XL give plenty of reasons for Android purists to adopt them, but as is the case with a lot of things in life, they're not perfect. Aside from certain lacking features such as water resistance and a microSD card slot, a few Google Pixel XL users have recently observed what appears to be a manufacturing defect where the front-facing glass meets the handset’s aluminium framing. Reddit user “ysihaoy” and the author of the photo below drew attention to the problem which, for now, seems to affect only a very small number of Pixel XL owners.
Reddit user “ysihaoy” owns a Google Pixel XL with 128 GB of on-board memory, flaunting the “Very Silver” color scheme. The source shared an image of a flawed Pixel XL, where a small gap appears between the top-right corner of the front glass panel and the smartphone’s metal casing. At first glance, the flaw is not easily observable as the gap is very small, but the Very Silver color makes the issue more visible to the naked eye, especially since the gap is present only at the top of the device and not all the way around the metal frame. This, combined with the fact that some Pixel XL owners aren’t affected by the issue indicates that the gap is unintended, and could have been caused by an issue in the manufacturing process. Fortunately, the owner of the flawed unit was able to obtain an RMA (returned merchandise authorization) in order to replace the device and acquire a new unit, so assuming that your Pixel XL is affected by the issue, it’s likely that you will be able to replace it through official means without much difficulty.
The problem doesn’t seem to be widespread but this remains to be settled once more Pixel XL units will be shipped to consumers. After all, the Pixel and Pixel XL are fairly new on the market, and even if a very small number of units have defects, similar reports might continue to emerge as the number of Pixel owners increases. Until then and if you happen to own a Google Pixel and Pixel XL, feel free to share your experience with the device so far.