While the Pixel and the Pixel XL are two of the newest smartphones on the market, they are not without their issues and in spite of being on the market for such a limited amount of time, those issues are already being noted. The latest of which was noted earlier this week when it became clear that some users were having issues with LTE connectivity. While users were noting connectivity issues in different regions and for different LTE bands, it did seem as though the majority of the reports were focusing on LTE band 4.
At the time though, these were little more than reports made by users who were encountering the issue and there had been no real formal acknowledgement form Google of the issue. That does now seemed to have changed though, as a new report out of 9to5 Google states that they have heard directly from Google on the matter and Google has confirmed that they are aware of the issue and that some users are indeed, encountering an issue with LTE band 4 on their Pixel and Pixel XL smartphones.
That said, besides the actual confirmation that Google is aware of the issue, it seems there was no further information provided. Which means Google has not provided any details on what the cause of the issue could be, how widespread it is, or if and when a fix could and will be applied. Of course, this will likely come through in a more formal setting and once Google is more aware of what is causing the issue. While that is unlikely to be reassuring to those who are experiencing the issue, the fact that Google is aware of it (and presumably working on understanding the issue), is at least something.
As mentioned, this is not the only issue that has been noted by owners of the Pixel and the Pixel XL. Another one which was commonly picked up on during the opening weeks of the Pixel and Pixel XL’s existence, was an issue with the camera which resulted in certain images falling foul of a ‘halo effect’. Again, following those early users reports, Google did come out publicly stating that a fix will be applied via a software update. Although, whether a similar update can improve the LTE issue remains to be seen and certainly not before further information on what is the root cause of the issue comes to light.