As if Samsung doesn’t have enough problems containing their Galaxy Note 7 fireball, an Ontario-based law firm, McKenzie Lake Lawyers, LLP is filing a lawsuit against Samsung concerning the 39,000 Galaxy Note 7s sold or distributed in Canada. They believe that Samsung willfully “produced, marketed, and sold” the Galaxy Note 7 knowing it could result in harm to their buyers. That is a pretty bold statement and is directly accusing Samsung of the sale of a faulty product to customers knowing there was something wrong with them - or at least Samsung should have known something could happen. While it is true that the percentage of faulty devices was very low, a company should never be willing to take that chance when the safety of their customers is at stake. Matthew Baer, of McKenzie Lake Lawyers, said that Canadians that purchased the Galaxy Note 7 deserve to be monetarily compensated because Samsung's actions violated the Consumer Protection Act and the Competition Act.
After several incidences of the Galaxy Note 7 overheating and even causing a fire, sales of the device were halted. Eventually, Samsung was forced to do a worldwide recall of the Galaxy Note 7 – allowing for the consumer to exchange the device for another smartphone (hopefully a Samsung Galaxy S7 or Galaxy S7 Edge) or a refund. Samsung even threw in a $25 credit on your account for your troubles, although this eventually grew to $100 in an attempt to keep you in the Samsung family of devices. It was reported back in late September that about 70-percent of Canadian Galaxy Note 7 owners had returned their devices.
Samsung’s next move was to reissue a ‘fixed’ device and sales resumed, that is until a few of the reissued devices started to experience the same problems. Samsung had no choice but to halt production, recall all Galaxy Note 7s, and canceled the device. There was even talk of jettisoning the ‘Note’ name altogether and possibly even the entire Note series. Thankfully, cooler heads prevailed, and there will be a Galaxy Note 8 in 2017 – and it will probably be the safest device they ever build. Canadians that owned a Samsung Galaxy Note 7 and want to participate in the class action lawsuit should visit www.mckenzielake.com or call 1-844-672-5666 for more information.