Samsung Still In The Dark About Galaxy Note 7 Defects

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The launch of Samsung Galaxy Note 7 turned out to be one of the biggest phone industry disasters of all time. After releasing its latest phablet in late August, Samsung soon had to deal with reports of Galaxy Note 7 units catching fire, melting, and exploding all over the world. At the time, the South Korean tech giant did the only thing it possibly could and issued a worldwide recall. Six weeks, tens of millions of dollars, and millions of replacement devices later, the issue is still far from resolved. In fact, it seems that this entire ordeal will probably never be completely cleared up as Samsung has already decided to pull the plug on the Galaxy Note 7 and is now in full damage-control mode. Numerous reports of what's really going on behind the scenes are already emerging all over the world but despite various theories, one thing is perfectly clear – Samsung either never found out why the initial Galaxy Note 7 shipments were burning or attributed the incidents to something completely unrelated.

Both scenarios are equally troubling given how the South Korean tech giant was perfectly convinced that it has managed to resolve the issue back in September when initial Galaxy Note 7 replacement units were shipped. Several weeks ago, it was widely believed that the battery manufacturer Samsung SDI that was responsible for approximately 70% of all worldwide Galaxy Note 7 shipments messed up the quality assurance process and delivered faulty batteries which caused the company's latest flagship to catch fire and explode. However, it seems that those reports were untrue as the replacement units proved to be just as dangerous as their predecessors. Today, sources with intimate knowledge of the matter are claiming that Samsung was pretty much guessing what was the cause of Galaxy Note 7 explosions.

In fact, it seems that Samsung still isn't aware of the root cause of the issue. Earlier today, Financial Times reported that the company's engineers may have gone overboard while tweaking the Galaxy Note 7 system-on-chip in order to make it charge faster but that's still just a theory. The South Korean tech giant has allegedly already mobilized hundreds of its employees and asked them to identify the problem but that approach yielded zero results so far. Yes, it sucks that a fantastic phone like the Galaxy Note 7 ended up being quickly discontinued because of a design flaw but if Samsung still doesn't know why its latest flagship was and still is catching fire all over the world, that fact is definitely even more troubling.

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