Samsung Preparing Second Note 7 Recall In Canada

It looks like the Galaxy Note 7 just wasn't meant to be. After spending over a month and millions of dollars on recalling, replacing, and refunding its latest phablet, Samsung started issuing replacements which soon proved to be just as dangerous as their predecessors and still liable to catch fire and explode while charging. There's currently over half a dozen of confirmed cases of "safe" Galaxy Note 7 units melting down or worse and Samsung has already urged all of its customers to power down and return their devices and wait for further instructions. At the same time, the company has officially pulled the plug on both the production and sales of the Galaxy Note 7 and an unprecedented second recall of the phone is just starting all over the world.

Over in Canada, the local Samsung branch has just announced that it's closely cooperating with Health Canada in order to resolve this turmoil as soon as possible. In other words, Canadians can expect an official recall sooner rather than later. In a statement sent to domestic news outlets earlier today, Samsung Canada stated that it's working with all carriers, retail partners, and the country's national health department in order to initiate a recall as soon as possible. Once again, Samsung asserted that users ought to power down and stop using their Galaxy Note 7 units at all costs. As for possible remedies, the company's representatives stated that details will be announced soon. Any potential inquiries from Canadian customers should be directed to 1-800-SAMSUNG. While specifics are yet to be revealed, the company's Canadian outlet has already confirmed that it will be offering both refunds and replacements for the device.

All in all, this pretty much ended up being a complete disaster. While initial reports suggested that Samsung's battery-making division Samsung SDI is to be blamed for initial shipments which were prone to catching fire and exploding, these new developments suggest that the Galaxy Note 7 suffers from some major design flaw given how "safe" units were packing completely different batteries and still proved to be dangerous. While it's really difficult to predict how will this entire ordeal affect Samsung in the long-term, initial reports suggest that the company may lose as much as $17 billion due to the Galaxy Note 7 fiasco.

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Dominik Bosnjak

Head Editor
Dominik started at AndroidHeadlines in 2016 and is the Head Editor of the site today. He’s approaching his first full decade in the media industry, with his background being primarily in technology, gaming, and entertainment. These days, his focus is more on the political side of the tech game, as well as data privacy issues, with him looking at both of those through the prism of Android. Contact him at [email protected]