US Safety Commission Recalls The Samsung Galaxy Note 7


It is now official. The Samsung Galaxy Note 7 has been the subject of a lot of media attention over the last few days and weeks due to an issue which is suspected to cause the battery to overheat and/or catch fire. This has led to Samsung asking consumers to return their devices for a replacement, although this asking did not constitute an official recall in the Unites States. That has now changed as following their early announcement to stop using the device, Samsung along with the US Consumer Product Safety Commission (CPSC) has today issued a formal recall for the Galaxy Note 7 in the US.

The official recall does not provide much information beyond what is already known but does make it clear that Galaxy Note 7 smartphones purchased before September 15 are being recalled. In line with the number of reports that have come through recently, the CPSC does state that the reason for the recall is due to the Galaxy Note 7 "posing a serious burn hazard to consumers." Again, as had already been reported, the CPSC advisory notes that owners of the Galaxy Note 7 should return their smartphone to the wireless carrier or place of purchase. Alternatively they can head over to the Samsung website for further details on how to return the device or call Samsung toll-free on 844-365-6197.

While this formal recall does not change much compared to the current state of affairs (as Samsung had already halted sales of the handset), now it is formal, stock of the smartphone cannot be sold in the US until the issue had been rectified. Of course, this is likely to only be a short outage as Samsung is thought to be working hard and quickly on re-establishing sales channels in the US, as well as elsewhere in the world. Interestingly, the announcement does detail that this recall affects "about 1 million" devices, which does seem to be a form of confirmation of how many units were sold in the US prior to the sales freeze taking place. Either way, you can find out more about the recall or read the CPSC's announcement on the matter in full, by heading through the source link below.

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John has been writing about and reviewing tech products since 2014 after making the transition from writing about and reviewing airlines. With a background in Psychology, John has a particular interest in the science and future of the industry. Besides adopting the Managing Editor role at AH John also covers much of the news surrounding audio and visual tech, including cord-cutting, the state of Pay-TV, and Android TV. Contact him at [email protected]

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