Other Samsung Phones Being Investigated for Battery Problems

The Galaxy Note 7 has had a rough month since it launched. Between the many, many reports of them bursting into flames and now Samsung recalling them all, around the globe, the CPSC is now beginning to look into other Samsung smartphones to see if they also are affected. As many of you may know, smartphones do burst into flames from time to time. There have been reports of smartphones from other manufacturers bursting into flames from time to time - although that is typically due to users using a cheap cable that may not be certified or working properly, to charge their device.

Earlier this week, a story out of Brooklyn about a child being burned by a Samsung smartphone surfaced. The initial report stated that it was a Galaxy Note 7, but it turns out it was a Galaxy Core Prime smartphone. Another Samsung smartphone - albeit less popular - that burst into flames, and it wasn't even plugged in. Due to this, the CPSC (Consumer Product Safety Commission) will be looking into these other reports to see if Samsung has an even bigger issue on their hands.

ABC News reached out to Samsung to see if this issue may affect other Samsung devices, and they denied that it affected other devices. Stating that "the battery cell issue announced earlier this month is isolated to one battery manufacturer for one specific phone model." While that may be true, there are still reports of other models bursting into flames. Again, that's not limited to just Samsung though. In fact, Xiaomi has recently announced that they will be conducting an investigation about some of their models bursting into flames.

If you own a Galaxy Note 7, you'll want to exchange yours as soon as possible, so that there aren't any more accidents with these devices. You'll need to contact your carrier or retailer where you bought the smartphone to get it exchanged. Samsung has stated that replacements are coming next week, and are also offering full refunds for those that don't want another Samsung smartphone. This battery issue is something that's going to affect Samsung for quite some time now, and may cause many loyal customers to look elsewhere for a new smartphone.

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Alexander Maxham

Section Editor
Alex has written for Androidheadlines since 2012 as Editor of the site and traveled the World to many of the biggest Smartphone and Technology events. Alex has a background in Technology and IT and Deep Passion for Everything Android and Google. His specialties lay in Smartphones of all budgets, Accessories, Home Automation and more. Contact him at [email protected]
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