Galaxy Note 7 Owners in China Can Check For Faulty Battery

Despite the fact that Samsung recently stated its Galaxy Note 7 flagships produced for the Chinese market has no battery issues due to the fact that their batteries weren't produced by Samsung SDI, the South Korean consumer electronics manufacturer still doesn't want to leave anything to chance. Namely, the company has just launched an online tool designed to check the IMEI number of Galaxy Note 7 units purchase in China, Hong Kong, and Macau. After inputting the IMEI number of their device, users in this region can see where their unit was produced and use that info to figure out whether they need to take advantage of the Galaxy Note 7 replacement program which Samsung announced immediately after issuing a recall of the faulty devices. In any case, if you've purchased your Galaxy Note 7 in China, Hong Kong, and Macau, you can input your IMEI number in the aforementioned tool and see whether its battery was produced by Samsung SDI. To find out your device's IMEI number, simply dial *#06#, or go into Settings > About Phone.

For the uninitiated, Samsung customers recently reported that certain Galaxy Note 7 models whose batteries were produced by Samsung SDI had a tendency to explode while charging. The tech giant is already in full damage control mode and has been offering replacements and issuing apologies to the affected consumers for several days now, though the situation is still far from being resolved. Luckily, the issue is not widespread and as of last week, Samsung stated that it has received only 35 reports about defective Galaxy Note 7 units. DJ Koh, the head of Samsung Mobile has also stated that the company's internal investigation resulted in a conclusion that 24 units on a scale of one million are affected by the aforementioned battery issues. It's also worth noting that not all of those 24 units are prone to exploding during the charging process.

For the time being, the consumer electronics manufacturer has suspended all sales of its latest phablet and is looking into resolving this situation as quickly and painlessly as possible. Unfortunately, it may be a while before all of the faulty units are replaced and it's likely that a good portion of Galaxy Note 7 owners still aren't aware of these problems as it's been less than 24 hours since the last burning.

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About the Author

Dominik Bosnjak

Senior Writer
Dominik started at AndroidHeadlines in 2016. He’s approaching his first full decade in the media industry, with his background being primarily in technology, gaming, and entertainment. These days, his focus is more on the political side of the tech game, as well as data privacy issues, with him looking at both of those through the prism of Android. Contact him at [email protected]