Study: Android Smartphone Failure Rate Higher Than iOS

Is an iPhone more reliable than an Android smartphone? The research and analytics company Blancco Technology Group says it is. In fact, it claims that Android devices are significantly more unreliable than their Apple-made counterparts. As Blancco's latest report linked below suggests, Android smartphones are almost twice as unreliable as iPhones given how the company recorded an astonishing 44 percent failure rate among them. For comparison, Blancco's latest study suggest only 25 percent of iOS devices break down during their usage cycle.

Even more interesting than the general failure rate comparison is the fact that the same research suggests the Samsung Galaxy S6 and Samsung Galaxy S5 are the most unreliable Android smartphones on the market, which amounts to 7 and 6-percent of all failure cases, respectively. The recorded failure rate for the Lenovo K3 Note also amounts to 6-percent and is closely followed by the third generation Motorola Moto G (5%) and Samsung Galaxy S6 Active (4%). On the other hand, Blancco reports that every fourth failed iOS device is an iPhone 6 while the second most unreliable Apple-made phone is the iPhone 5s, responsible for 17-percent of iOS device failure cases. More bad news for Samsung is that the said analytics company concluded that its devices are responsible for no less than 43-percent of all device hardware failures in the first quarter of this year. The second most unreliable brand according to this study is Motorola which is connected to 14-percent of breakdowns. Furthermore, Blancco's study suggest that phones fail twice as much in Asia than they do in North America. More specifically, over half of Asian phones break down in their lifetime, while only 27-percent of  the North American ones do the same. For comparison, the failure rate of European devices stands at 35-percent. Android also doesn't fare particularly well when it comes to security apps which Blancco found are particularly prone to random crashes, with the main culprit being the Lookout app responsible for no less than 82 percent of recorded crashes.

The survey described above was conducted for Q1 of 2016 and is available for a free download through the source link below for anyone who's interested enough to take a more in-depth look at the issue. Last but not least, it's worth noting that the authors of the study have concluded that many cases of failures recorded have been caused by the actions of users and not some inherent flaw of the devices' hardware and/or software.

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Dominik Bosnjak

Head Editor
Dominik started at AndroidHeadlines in 2016 and is the Head Editor of the site today. He’s approaching his first full decade in the media industry, with his background being primarily in technology, gaming, and entertainment. These days, his focus is more on the political side of the tech game, as well as data privacy issues, with him looking at both of those through the prism of Android. Contact him at [email protected]
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