If you work in IT, or you simply like to tinker with things, or if you work for a company who allows employees to remote in for access to machines, you’re likely familiar with TeamViewer. TeamViewer has applications available on the Android platform and they have had support for Samsung devices for quite some time. The most recent update to the Samsung TeamViewer app takes specific roles and places them into their own standalone apps so depending on what kind of support you need to provide, you’ll have a correct and more dedicated app fit for the purpose, more than likely so things are more streamlined for the user.
Alongside the update to the existing QuickSupport application for Samsung devices like the Galaxy S7, TeamViewer has also launched a new main Host application. Essentially, the QuickSupport app is focused on providing Samsung device users with the ability to get in touch with and receive support for their devices from trained technicians for a variety of different reasons. If you’re someone who needs help for things on their device, this is the app which you would use to do so as it allows techs to chat with the user, send files back and forth, remote control the device and view diagnostic information.
On the other hand, if you don’t really need much help and you’re savvy enough to fix any issues that one might reach out to tech support for, you can use the new TeamViewer Host app for Samsung devices to remote into your Samsung smartphone or tablet from any compatible Windows or Mac computers. Both applications provide mostly the same kinds of features, one is just dedicated to getting support for the user from another person while the other is dedicated to the user providing self-support. The Host app also allows users to remote in anytime they need to, transfer files back and forth, uninstall apps, share screen details in real-time, and it’s even got a secure connection with 256-bit AES session encoding. If you have need for either application, you can pick them both up from the Play Store free of charge from the links below.