Truly unlimited data in this day and age is hard to come by if you’re looking for something that won’t cost you a lot of money each month. Karma, a company who offers various data plans for mobile wireless internet had started recently throttling speeds on their unlimited “Neverstop” plan as early as last week in light of the discovery that some users were exceeding a data allotment of over 1,000GB per month. Karma stated that people were able to surf as much as they want, and some users unapologetically took them up on that offer. This high amount of usage led Karma to have to make a decision on throttling the data down from 5Mbps to as little as 2.5Mbps or 1.5Mbps, which in turn led to unhappy customers due to the slower speeds.
The good news is that the throttling for Karma was part of a test to see how they could improve data for everyone. Over the course of a week of listening to user feedback they have come to the conclusion that 5Mbps data speeds are coming back to the Neverstop plan, but those speeds will also be accompanied by a data cap of 15GB each month to help keep data usage in check. Karma states that after users reach this point, connectivity continues but speeds are reduced to where they are “good enough for emails and chat,” which means you won’t be able to use the data service for things like streaming movies & TV on Netflix from that point forward until your monthly amount resets.
While the inclusion of data cap may not sit well with some users, it’s a much better option than dealing with a constantly slower speed the entire month so Karma would be able to keep people from eating up all the bandwidth. As part of the new changes to the Neverstop plan, subscribers who don’t use all of their data each month will be rewarded with a $1 credit for each GB they don’t touch, so if you only go through 8GB in a month, you’ll get $7 in credits for the remaining 7GB that are unused, which seems like a pretty awesome deal. In addition, Karma states that starting from today, every subscriber on Neverstop has had their data usage reset to 0GB to give them a fresh start.