When choosing a carrier most consumers assume they will get good service in their homes but that may not always be the case. In an attempt to solve that issue, T-Mobile offers WiFi calling which is only as good as your home internet service. The other option is to get a Cel-Fi home signal booster from T-Mobile. These have been available for sometime now, but T-Mobile is upgrading their system with new hardware, and images of that hardware have surfaced. The Cel-Fi hardware that has appeared in new images is called the RS3 and thanks to a Reddit user with the username Bulls729, we have not only images but a possible release time frame. There are two different units that are set to be released soon the Windows Unit, and the Coverage Unit. Both of the units have had fillings with the FCC and go by different names. The Windows Unit on the FCC filing is known as YETD24NU, and the Coverage Unit is known as YETD24CU.
The devices have not been officially announced, though Bulls729 did speak with a T-Mobile customer Service agent in regards to the release date. The agent told the Reddit user to call back in three weeks. While that may not be a solid date, it’s an idea of a possible release date. Also, what was uncovered was that users of the older model, the RS2 should be able to get their hands on the new versions as long as they send back their old model. However, if you don’t have a Cel-Fi booster, there is criteria that must be met in order to get one. Cel-Fi booster hardware can be obtained for free, if certain conditions are met by the consumer who is applying for one. First, you must have an account in good standing. That means no past due or delinquent charges on your account. That also means that if you’re on a no credit account, you will not qualify. T-Mobile does have their own credit ranking system, and you must be in one of the following ranks to meet the next requirement, A, B, C, O or L. There can also be no pending rate plan changes, no hardware can be ordered when there is a pending change to the account. Though once the change has been made, the hardware can be sent out. One of the most important requirements, and the last one is that you must have at least one bar of 3G/4G signal inside your home.
If you’d like to give it a shot and order one, simply call T-Mobile and ask for the Technical Care Department. Once there ask about getting the Cel-Fi system, they will walk you through troubleshooting steps to make sure that your device isn’t the issue. They will also open a case to investigate the service coverage in your area. After they have seen that you meet the criteria, they will start the process of sending you a Cel-Fi booster system. For those who need the system badly, you can simply walk into a T-Mobile store, and go through similar steps. Though there are certain times when the immediate answer is to provide the Cel-Fi system. The first immediate way is if Wi-Fi calling is not an option, the second is if the customer is thinking about leaving T-Mobile due to the issue. Also, if you decide you want to return the system, you’ll need to call T-Mobile to order a return kit. Below is a gallery of both the Window Unit and the Coverage Unit from T-Mobile.