Samsung is taking a page out of Motorola’s playbook and allowing customers to try their products before they buy them through a new consumer trial program. Samsung wants you to experience the latest Samsung products and see just how easy it is to make the switch. The consumers are allowed to try out the products for a 21 day hassle-free trial period during which Samsung will offer an exclusive premium care service that includes phone support and workshops so that customers can see and experience the benefits of owning a Samsung device. Melissa McNutt, senior manager of experiential marketing at Samsung Telecommunications America said:
“We realize there are many decisions when it comes to choosing the right smartphone, and we want to give consumers a risk-free opportunity to engage and connect with our products. Our trial program offers consumers the convenience and accessibility to explore and test Samsung Galaxy products in their own environment, enabling them to experience the incredible things they can do with our products and make educated decisions prior to purchase.”
The trial program will include the smartphones the Galaxy S5 and Galaxy Note 3, as well as the wearables Samsung Gear 2 and Samsung Gear Fit. Customers can try the devices individually or bundle a smartphone and Gear product together. The smartphone packages include the device, carrier service NOT tied to their current account, as well as a screen protector, a USB charging cord and even a pair of Samsung earbuds. The Samsung Gear rentals include the device, a charging cradle and charging cord.
The trial program is free of charge – however, you will have to provide a refundable deposit on a credit or debit card. If you return the item within the 21-day trial period and there is no damage on the device, you will receive a full refund…and you must be over 18 years old to participate. This program is currently available at the following five Samsung Galaxy Studio locations:
Dallas-Fort Worth/Frisco, TX: Stonebriar Centre Mall, 2601 Preston Rd, Frisco, TX 75034 – Houston/The Woodlands, TX: The Woodlands Mall, 1201 Lake Woodlands Dr, The Woodlands, TX 77380 – Los Angeles/Canoga Park, CA: Westfield Topanga, 6600 Topanga Canyon Blvd, Canoga Park, CA 91303 – New York City: Samsung Galaxy Studio SoHo, 130 Prince Street, NY, NY – Santa Clara, CA: Westfield Valley Fair, 2855 Stevens Creek Blvd, Santa Clara, CA 95050
Samsung must be feeling pretty confident that their products will ‘sell themselves’ because they certainly would not want returned (used) products on their hands. Please hit us up on our Google+ Page and let us know if you would try a Samsung product if given this free trial…as always, we would love to hear from you.