Whenever a new Android version is released, phone owners almost immediately begin to ask when their phone will be updated. Some carriers and manufacturers are slow at releasing these updates, much to the annoyance of their customers. When Android 4.3 Jelly Bean updates started rolling out last year, HTC made a promise to its US and Canadian consumers that new Android updates would arrive no later than 90 days after the official release. It was an admirable goal to be sure, but unfortunately when it comes to the HTC One release of Android 4.4 Kit Kat, it’s “One” that isn’t quite achievable.
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In a letter to consumers, HTC Americas President Jason McKenzie said that the Android 4.4 update for the HTC One won’t be arriving on time. “The software development process does not always follow a linear path and we know today that we will miss our self-imposed target,” McKenzie said. While it’s disappointing to hear that, there is a silver lining in that HTC One owners won’t be waiting long past the 90-day mark. “The good news is that we won’t miss by much as, it shouldn’t be more than one to two weeks to complete each of the carrier versions of the HTC One,” McKenzie added.
While it isn’t the end of the world, it’s still a bummer to hear that the Kit Kat update for the HTC One will miss the company’s deadline. Aside from that, you kind of have to admire McKenzie for writing out a letter to consumers over something like an Android update that will miss its deadline by just a couple of days. We imagine that will sit well with at least a few consumers, regardless of the late update. So, all of you HTC One owners in the US and Canada sit tight for a little while longer. If you happen to be one of the customers affected by this delay, click the link below to head to HTC’s site and read McKenzie’s full letter. Other than that, keep it here at Android Headlines, as we’ll be sure to let you know when these long-awaited Kit Kat updates finally start rolling out.