Featured: Verizon Unlimited Data Plans May Not End After All

Over the past 24 hours many Verizon Wireless customers have been quite upset to learn that their previously "grandfathered in" unlimited data plans were going away in the upcoming months after listening to Verizon CFO Fran Shammo speak  at the JP Morgan Technology, Media and Telecom conference in Boston yesterday. Verizon has attempted yet again to officially clarify their stance on unlimited data plans and shared data plans with another press release. It seems they have either gone back on their previous plans after customer backlash or we weren't provided with all of the details yesterday by Shammo.
Key takeaways:
  • Customers will not be automatically moved to new shared data plans. If a 3G or 4G smartphone customer is on an unlimited plan now and they do not want to change their plan, they will not have to do so.
  • When we introduce our new shared data plans, Unlimited Data will no longer be available to customers when purchasing handsets at discounted pricing.
  • Customers who purchase phones at full retail price and are on an unlimited smartphone data plan will be able to keep that plan.
  • The same pricing and policies will be applied to all 3G and 4GLTE smartphones

As we have stated publicly, Verizon Wireless has been evaluating its pricing structure for some time.  Customers have told us that they want to share data, similar to how they share minutes today.  We are working on plans to provide customers with that option and will introduce new plans later this year.

When the new options are introduced, Unlimited Data will no longer be available to our customers purchasing handsets and signing a new contract. Customers who choose to purchase phones at full retail price and are currently on an unlimited smartphone data plan will be able to keep that plan. The same pricing and policies will apply to all 3G and 4GLTE smartphones.

We will share specific details of the plans well in advance of their introduction so customers will have time to evaluate the plans and make the best decisions for their wireless service.  It is our goal and commitment to continue to provide customers with the same high value service they have come to expect from Verizon Wireless.

Thankfully those of us grandfathered into our 3G/4G data plans can continue using them for the time being as long as we don't update our contract, change it in any way, or buy a new phone at a discounted price. The only thing left out of this explanation seems to be accounts with multiple lines. For example; what happens when an account has multiple lines and one line on the account modifies their contract or buys a subsidized phone? Are all lines on the contract effected or just that single line? Is that how we are going to be forced into shared and tiered data plans? Your guess is as good as mine.

Source: Verizon Wireless, NYTimes

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