It's been a long year for Rohan, the founder of Notion Ink. Going from zero to a startup of almost 100 employees and make a product that so many people are expecting, and shipping it globally, is impressive but it also must be equally stressing and frustrating. Because of lack of previous experience with this, mistakes are bound to happen.
This brings us to the pre-order problems that have arised and have gotten the community angry – like not offering a video demo of the Adam tablet before pre-ordering, not asking for a shipping address in the pre-order page, asking for unnecessary things like the social security number, and so on.
Rohan has responded to all these issues:
The Pre-Order vs CES. We do realize the lack of 'more' videos and hands on demo or review by our fellow technical bloggers, and deeply respect those who want to wait for the same. CES is where we intended to demo, show everything and allow for review, else there is no point for a good CES event. Pre-order was essentially for those who wanted to pre-book before Adam go out of stock (which it has already started for some variants). But now reading your comments it feels extremely unfair on our part in not releasing videos, run through and other important thing you need to know.
Rohan has also said that there will be an indepth video demo of the tablet on December 18th, and that because of FCC delays, the Adam tablet will be launched on January 6th, at CES.