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Various Pixel C Units Are Having Trouble With WiFi Connections

January 4, 2016 - Written By Justin Diaz

Google’s Pixel C tablet launched with much fanfare towards the end of 2015, bringing with it the slim and sleek design made from anodized aluminum consumers are used to seeing with Google’s Pixel lineup of Chromebooks, as well as a handful of other interesting and intriguing features and functions. While the Pixel C is likely to be one of 2015’s best tablets (despite whether or not it’s a value), it too is a piece of electronic equipment and is not exempt from issues. Recent reports from a growing list of users who bought and own the Pixel C are now complaining that they are having WiFi network connections issues with the tablet.

According to the details of the comments over on the Nexus Help Forum, users are reporting that the connection seems to worsen when they widen the gap between the WiFi router and the Pixel C causing a slowdown with the download and upload speeds, although they can’t seem to replicate the same issue with other WiFi connected devices, which suggests this is an issue purely limited to the hardware of some Pixel C units although it is possible that the router itself could be the culprit for a number of users. While there is no fix for the problem just yet, it appears that Google employees are communicating with those users in the forum, working to find a solution to the potential WiFi related bug and get a fix out to anyone having the issue as fast as possible.

In the meantime, those experiencing slower WiFi download speeds should keep an eye on the forum. The best answer from a Google employee states that they are currently investigating the problem while another related answer lists off details about putting together a WiFi troubleshooting guide that users are able to go through if they think they may be able to resolve the issues themselves by tweaking something on the router. While there is no fix or an explanation of what is causing the WiFi download speeds to reduce so drastically at this time, chances are there may be a fix sometime soon with more details on what’s happening. Consumers that are within their return window are of course able to complete a refund if they feel that is the best route, or otherwise complete an RMA request, or simply wait for the issues to be fixed. Since the Pixel C relies on WiFi for connections, those having this issue have no other way to access faster download speeds.