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Samsung Yet To Fix Long-Standing UI Bug In Note 5 & S6 Edge+

November 11, 2015 - Written By Kishalaya Kundu

The latest and greatest smartphone from Samsung Electronics, the Galaxy Note 5 and the Galaxy S6 Edge+ may have been almost universally praised as two of the best smartphones money can buy this year, but that doesn’t mean they are absolutely perfect. While some complain about the lack of expandable storage, others seem unhappy with the non-removable batteries. Yet others criticize the supposed ‘design flaw’ of the S-Pen stylus that allows the input device to apparently get stuck within its designated slot, if inserted backwards by mistake. Overall though, the two handsets unveiled by the South Korean company just ahead of the IFA event in Berlin this year has managed to please critics and users alike, leading to better sales than the Galaxy S6 handset which was launched earlier in the year by Samsung.

Talking about some of the imperfections of the Note 5 and the S6 Edge+, some users seem to be reporting an UI bug on both the handsets that slow them down when waking up from sleep. The problem apparently raises its head irrespective of whether the ‘Swipe-to-Unlock’ feature or the fingerprint scanner is used to unlock the devices. The phones however do get back up to speed – literally – but only after refreshing the screen and reloading the entire user interface, meaning, users need to go through the whole unlock process for the second time before the device becomes functional again. The only saving grace however seems to be the fact that none of the running apps or processes are killed off by the whole business of the automatic UI refresh.

It’s a random bug and thus far, no one has apparently found a definitive way to recreate it purposefully, making Samsung’s job of trying to find a fix even harder. However, the bug has been reported by users for weeks now, and the devices even got their first software update late last month, without any solution for the irritating problem. It remains to be seen when Samsung decides the problem is serious enough to merit a bug-fix update, but till such time, users will unfortunately continue having the issue. Although the bug pops up only about once a day or so according to reports, it still is an unnecessary and avoidable annoyance that will hopefully be rectified by Samsung through a future update.