Nexus Protect

Google’s Flips The Switch On The ‘My Nexus Protect’ Page

October 1, 2015 - Written By Justin Diaz

As long as cellphones have been around at carriers there has been some level of protection available in the form of insurance just in case consumer devices became lost, stolen, or damaged. Just in the last year or so though we began to see actual device OEMs offering their own flavor of protection plans to customers, and the same is true for Google with the recently announced Nexus Protect plans that are now offered to customers who purchase either of the two new Nexus phones which were announced this week. Although the Nexus phones have yet to ship, pre-orders began the day of the announcement, and now it seems that Google has turned on the Nexus Protect website for those wanting to find out more information.

If you didn’t catch the details on Nexus Protect, it’s an additional cost for consumers but offers up an extra year on the warranty in the event of any mechanical issues, plus two years of protection from damage with the ability to get a full replacement on the phone within as early as 24 hours from the claim period. (Replacements for defective phones are within this 24 hour time frame as well) Customers are of course, only allowed a couple of these claims within the two-year time frame, so that basically breaks down to one claim per year, and there is a $79 deductible cost if you need to replace a damaged device, while defective devices are replaced at no charge. It’s better to be safe than sorry which is likely part of why Google wanted to offer this sort of protection, although hopefully customers never have to use it.

Now that the site is live you can find out any details about the Nexus Protect plan that you wish, and once both the LG Nexus 5X and the Huawei Nexus 6P start to hit store shelves following the official release date, anyone needing to place a claim will be able to do so from the Nexus Protect website. At the moment you aren’t able to make claims so the site really only serves the purpose of informing people about the service for the time being. If you have a Nexus 5X, Nexus Protect will cost you a total of $69 along with the cost of the phone, and if you have a Nexus 6P that cost jumps up to $89.