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Some Motorola DROID Turbo Users Report They Are Not Receiving Phone Calls

February 18, 2015 - Written By Stephen Sard

Some owners of the Motorola DROID Turbo are reporting that they are having issues with receiving phone calls on their device. The DROID Turbo is not ringing to alert the user there is a call and goes straight to voicemail. This issue is possibly the result of buggy software. For now Verizon is suggesting that a possible fix for this issues is on the way in the future. If you are experiencing this issue there are a few things that you can do to try and resolve this issue if only temporarily. These might be able to assist you until Motorola or Verizon fixes the issue.

As any computer or mobile device technician will tell you, the first thing you should do is try powering off your device and turning it back on. I know that may sound silly to some of you, but it has been providing temporary relief of this buggy situation. You may also want to try replacing your SIM card. To do this, simply go to your nearest Verizon store and have them give you a new one. You can also check to ensure that call forwarding is turned off as well. To do this, you can dial *73 and follow the instructions given during the call. While this seems to only provide a temporary solution, it may be what you will have to do several times a day in order to keep receiving calls on your DROID Turbo. Then there is the nuclear option. You can try and get a replacement device. This option may work as some users are reporting that some devices do not seem to have this issue, however it is a good chance that since this bug appears to be the result of software, your new device may still have the same issue.

There has been no word as to when a fix will be available. If Motorola or Verizon is going to attempt to fix the issue. It may occur when the DROID Turbo receives its Android 5.0 Lollipop upgrade. Let us know if you have been experiencing this problem or anything similar.