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Public Mobile Customers are Happily Adjusting to New 4G Network – Adding New Devices

June 13, 2014 - Written By Cory McNutt

When TELUS purchased Public Mobile and its 280,000 subscribers back in November and switched them from a CDMA network to a more modern HSPA+ 4G network forcing all 280,000 customers to acquire a new mobile device, we knew there would be a little grumbling.  Contrary to that, according to Public Mobile, there has been an “overwhelming response” to the switchover…however, they never say whether that response was “overwhelming(ly)” good or bad!  In an internal document that our source received Public Mobile states that:

“Due to the overwhelming response of our customers moving to our new national 4G network, we have depleted all inventory of the Samsung Galaxy Ace II x. The device is no longer available for us to purchase, so we cannot order more. As a replacement for the Samsung Galaxy Ace II x, Public Mobile is excited to announce the launch of the superior Huawei Ascend Y330. In addition we will be offering the Samsung Galaxy SIII Mini. We expect to launch both new handsets in the first half of July.”

The Huawei Ascend Y330 will sell for $69 and the Samsung Galaxy S3 Mini will set you back $119, not a bad price for a new device, albeit an older model.  Kevin Banderk, general manager of Public Mobile and the head of Telus’s Koodo explained back at the end of March how much the Public Mobile customers would benefit from the switchover and that they understood it could be “a bit tricky.”  TELUS was to help with “significant discounts” and also promised to help customers in “special circumstances,” although no details were given. Wind Mobile CEO Anthony Lacavera had also said at the time that they would be offering special deals for Public Mobile customers to switch to their network.

Please hookup with us on our Google+ Page and let us know if you are on Public Mobile and are you enjoying the switchover to the new TELUS HSPA+ 4G network and having to purchase a new device – were you afforded a “significant discount” from TELUS – did they do enough to make the transition as painless as possible…as always, we would love to hear from you.