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LTE Chromebook Pixel Buyers Left Out In The Cold On Promised Free Data From Verizon

June 23, 2014 - Written By Justin Diaz

Chromebooks are a great little way to get things done. Even if it’s just small, menial tasks that could be done just as easily from your smartphone. While there are a range of Chromebooks out there, it is without argument that the Chromebook Pixel is probably the nicest one available, it’s just so damn expensive that it turned a lot of people off. The price was no factor for those who bought the LTE model however, as they ended up paying $1,450 instead of the original cost of $1,299. The issue that those users of the LTE model are having is not related to price, but to the loss of the free data packages from Verizon that used to be clearly stated in the Pixel’s product page.

Initially when the LTE model of the Chromebook Pixel was released, buying it meant that you had the option of 100MB of free data from Verizon Wireless for two years before you would end up having to pay for a data plan. The LTE model released last year however and some users are reporting having already lost their use of the data plan that they had use of prior to now. According to Computer World there had been no mention to users that the previously promised 100MB of data would be disappearing, but a disappearance seems to be exactly what LTE Pixel buyers are experiencing.

This wouldn’t be a major problem for most people especially if the promise of the data for a set period of time never existed, but the fact is that it was there to begin with and it was part of what people paid for. Some people may have decided to buy it simply just because it came with free data for the better length of time that they would be using the Pixel, and ultimately only got half of what was promised. Right now there are no further details on whether this was some sort of a mistake with users or if there was anything in the agreement that may have allowed either party to eliminate the free data plan. Were you a customer who bought the LTE Chromebook Pixel just because of the two years of free data?