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Verizon Wireless Ranks Number One For Network Quality in 2014 According To J.D. Power

March 6, 2014 - Written By Justin Diaz

It seems that T-Mobile isn’t the only carrier that people will soon remember when hearing the name J.D. Power. Verizon Wireless has recently banked accolades and awards from J.D. Power for highest network quality. More specifically, J.D. Power ranked Verizon as having the highest network quality throughout six total regions this year. The span of these regions is spread out across 48 states, and seeing as how there are only 50 states total, we’ll let you think on how well this makes Verizon look. J.D. Power tests these wireless networks for this particular award by studying how many problems their are per 100 connections. According to the study, Verizon’s network has been steady since 2012, so basically going on two years. While their problems per 100 connections was 12 for the network overall, their problems per  100 connections for data quality has dropped this year, going from 19 to 14. That’s a pretty decent improvement overall, and really, any improvement is a good improvement.

Out of the Four major U.S. carriers, (Sprint, T-Mobile, At&t, and Verizon) Verizon had the lowest amount of problems per 100 connections which may or may not surprise some people. Verizon has always been known for a healthy and strong network, so they were bound to receive this award sooner or later. Verizon also made significant changes to foster the improvement of mobile web, with the problems per 100 connections in this category dropping from 21 in 2012 to 17 this year. It might be obvious to some, but the reason for this improvement to Verizon’s mobile web PP100 score is because of it’s 4G LTE expansion across its network coverage regions says J.D. Power. Verizon also showed improvements with email connections, with the PP100 dropping from 7 to 5. It also shouldn’t come as a surprise with these numbers, that people who are using 4G have fewer issues with connections than those that are using a 3G connection to the network.

Overall, Verizon came out on top in every region, and was rated with a 5 number ranking which is the highest ranking available for this particular study. At&t came in second in all regions, while T-Mobile came in 3rd in 4 out of the 6, and while Sprint finished last in 4 out of the 6 regions. Everyone’s experiences may be very different from the rankings listed here and given by J.D. Power, but the majority feel that Verizon is the highest rated in terms of network and data quality, and we’re inclined to agree.