HTC Acknowledges Sense Privacy Issues, Planning A Fix

June 21, 2010 - Written By c.alexander

All you security freaks out there may not have been amused when you learned your web browser on your HTC Sense-enabled devices was storing screenshots of every site you visited. HTC’s just as concerned as you are, and they’ve offered some quick (and rudimentary) instructions on how to alleviate the problem when you’re planning on trading your device in or selling it.

HTC has identified the root cause of the DROID Incredible not deleting web page thumbnails after a factory reset, and is creating an update which will eliminate this issue. This will be distributed through a software maintenance release that will be pushed to devices in the near future. Until this time, consumers who wish to manually delete these thumbnails can do so by following these steps:

1) Go to the “Settings” menu

2) Select “SD Card and Phone Storage”

3) Select “Format Phone Storage”

*NOTE* This will delete all files in internal storage, including music and image files. So these files should be backed up before taking these steps.

Other Android devices with HTC Sense, like the DROID Eris, save these thumbnails to the SD card, instead of internal memory, so users can easily keep this information from being shared simply by removing the SD card from their device before trading in the device, sending in for repair, etc.

This is their official suggestion until they’ve been able to fix the problem, which they say they’re working on right now.

[via BGR]